Shipping policy

Q: How much is shipping? 

We offer free shipping with all orders when you spend over $120(SGD). Shipping may vary depending on the weight and the destination. You can check the estimate shipping on the shopping cart page before proceeding to checkout.

 

Q: How long will it take for my order to arrive? 

We use various couriers depending on the destination, and as a result, shipping times may vary. Tentatively you should receive your orders within 5-7 working days. We work as hard as we can to try to meet all delivery estimates, but sometimes there may be delays - e.g. because of parcel delays, logistics, bad weather, or things out of our control. If you have not received your order in the expected timeframe, please contact us and we will look into this for you.

 

Q: I've received a wrong or defective item. What should I do?

We usually make sure orders are packaged correctly to ensure that there won’t be any delays in shipment. However, any wrong or defective orders should be brought to our attention upon receipt. We may request additional photos of the damaged items so please do not throw them away until you have connected with our team.